Hello! I've exported an AAF from Premiere pro and imported it to AVID. So now all the media is offline and i cant play the sequance. I get this error insted: PlayPipe::DoComp( ) encountered a missing mob

I work on Windows 10. I downloaded the newest version of Media composer(2021.3) a few days ago and today I wanted to launch it. I would get the window that asks you to choose a way to verify the product so like always, I chose Avid Link (2021.2.1) in which I was signed in. The window would disappear...

I have a Sibelius Ultimate 8.4 perpetual license but am getting a failed activation message: "Avtivation failed. Seat count failed". I only use Sibelius on one PC - there's been no change. I am unable to activate - any ideas?

For some reason today my Avid MC decided that no file types are valid. Absolutely nothing will import. I try dragging and dropping into the Bin as usual and nothing happens. I try right clicking and going down to Import and then selecting the file I want and it just says Invalid File type. It's a...

I recently have had a slew of issues with my activation but all of which had been cleared up last month. I recently upgraded to MC 8.3 and had been running fine until this evening. I started up my Avid software only to find that it was asking me to activate. When I went to Application Manager, it said...

I'm trying to run the 30-day trial of 8.2 since I understand it's the last version of Media Composer that's usable with only 4GB of RAM. After downloading the version from the download center and trying to activate the trial, I've enountered the following errors. This one pops up when...

Hi All, I wrote earlier that an ongoing problem with my Media Composer subscriptions had gone unresolved for 3 months. After making that post, the Avid support team got directly in contact with me and helped me re-enroll and get the licenses to show as working on the "My Account" page on the...

Thanks for the replay. Last night I went to be a 5am trying to solve it and still I can't. I'll contact support right now and see. Thanks