MC 8.6.4 Windows 10 (Edit 3 in my specs) Client has sent me some H264 (.MP4) files, which I expected to be able to link to, however Source Browser says they cant be linked to. I transferred the project, on an external drive, to my MC 7.6.4 (Edit 1 in my specs) and the files linked and played fine. Moved...

When I attempt to link to media via the Source Browser, Avid freezes and then crashes out. I have tried to change the Cache size in the Media Cache setting, but this also does not open and just crashes Avid. Are there any suggestions on fixing this?