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  • Account merger

    Hi there, I apologize if I am posting in the wrong forum, but I couldn't find one with my specific issue. I am using a Media Composer subscription through my school but mistakenly did not use my school email address to create my account. I then created a new account with my school email address,...
    Posted to Community Issues and Suggestions (Forum) by davidovm on Sun, Sep 12 2021
  • Media Composer won't open

    I work on Windows 10. I downloaded the newest version of Media composer(2021.3) a few days ago and today I wanted to launch it. I would get the window that asks you to choose a way to verify the product so like always, I chose Avid Link (2021.2.1) in which I was signed in. The window would disappear...
    Posted to Community Issues and Suggestions (Forum) by Jokar on Fri, Apr 23 2021
  • Avid Application Manager won't login

    I have been unable to log into the avid application manager every time I try it pops up with a red box that says "unknown error" then it goes away and leaves my email sitting there. steps I took so far: 1. verify I can log in online. I was able to. 2. verify I'm running most recent version...
    Posted to Community Issues and Suggestions (Forum) by Justinl on Sat, Oct 14 2017
  • Avid Master Account login

    Hello, I would like to change my email address on "Avid Master Account login" unfortunately there is no way that I can, my new email is ( and my old email is ( I could provide any information if needed, so can somebody please help me.
    Posted to Community Issues and Suggestions (Forum) by iamtitus on Sun, Aug 31 2014
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