After much time wasted in testing & trying, I may have found the culprit: For my class of (AVID supported) laptop, DELL provides a performance optimization tool called "Dell Precision Optimizer" (DPO) which has a number of pre-learned profiles, supposedly tuned by the manufacturer of each listed app, one of them being "Media Composer

Oh that's great Marianna, thanks - if I could get some hints about where to continue further t'shooting...not knowing what the Db Engine is touching, I have no clue where to search next.

Well, how bad is it ? Very bad ! I uninstalled MC, then carefully deleted all Avid entries in: - [User]\documents - Public Documents - C:\programdata - c:\[user]\appdata\local - c:\[user]\appdata\Roaming - All entries containing "Avid" in the Registry Then I reinstalled MC....and the problem is still there !!!!! So I guess there is a conflict

I am not logged in as admin, I never did (I always used a local normal user account to work, it worked for me since the early days of Windows XP); the offending service is set to run using the Local System account, as all other Avid services. Same on my secundary system. When I open a CMD box as admin, and type 'net start "Avid Editor Db Engine"'

Yes, I did What puzzles me is that, while "Db Engine" looks like a core MC service to me, the only symptom [so far] is that attempting to do a background transcode immediately results in "The Production Services Engine was unable to make a connection", most probably b/c the background transcode engine fails to comunicate with the

is there a way to create/increase logging for this service: if only I had some error in a log somewhere ???? Also, what database (used internally by the service) could be corrupt ? The obvious Avid MediaFiles folders are clean.

I have noticed the problem lately while finishing an old project, using MC 18.12.10: background transcode would not start, but report an error. I dismissed that assuming it was some kind of corruption carried forward in that 4-years old project and went ahead finishing the project before installing 20.10 from scratch (almost: a few projects and some

I currently have MC "Perpetual" (crossgrade from Symphony) with support plan & annual renewal which is about to expire. Do I understand correctly that, if I don't [timely] renew, I will: be able to use the current version of MC, forever w/o restrictions not be able to upgrade to more recent versions not get any Avid support be able

very basic....how do I clear the red peak indicator when the audio mixer is in narrow mode ? when I click on the indicator to clear it, the level cursor moves to +12 dB.... Update: Just found that it can be cleared by toggling the "infinite hold" in the Audio Tool .....