I updated my account which was expiring in a few weeks. I took advantage of the Symphony option, downloaded the program, and activated it. For whatever reason, the Symphony option will not activate. What am I doing wrong? Denny Edit: I copied and pasted the activation Id from my email and got an error message that it was not a valid entry

Hi Christopher, Call Avid Support at 1-800-800-2843 Option 2. It is a free call. They can usually resolve the issue on the spot. Hope this helps, Denny

Very happy to hear that you are safe and sound. All the best, Denny

I for one am thrilled to have the internal ability to link to my UHD XAVC-S files. Not only is the linking welcome, but the playback of the UHD files is very smooth and the audio stays in sync. Thanks Avid, Denny

I was able to download the trial version of the Ignite Pro plugin. I was unimpressed. I think (for me at least) that the effects in BCC 10 are better and give me more control over what I am trying to do. Denny

Thanks, I appreciate the feedback. I am going to look at the website to see exactly what is included in the package. Denny

I am seeing a feed in my Application Manager for this plugin for half price of $99.00. I cannot find any reviews on the plugin. Does anyone have any experience with it? Does it do anything that can't be done in Boris Continuum Complete v10? Or the put it another way does it do things any better? Thanks for any input. Denny

Hello, Version 8.5.5 has gone live and is available at the Avid Download center. Denny

Hi Tomas, Thanks for the tip. I will try that this evening and see if it makes a difference. Denny

You were spot-on with your assessment. The files did fast import without issue. I left the project raster at 1920 X 1080 just as it was, the the issue is resolved. I would have prefered linking and transcoding, but . . . Thanks so much, Denny