[quote user="Vilem"] it may be related to the Matrox card. [/quote] This is what I am hearing back from our release engineering and support as well. I think they have encountered some similar support cases recently. They suggested disabling matrox driver temporarily while installing Boris Red (and then re-enabling it afterward).

[quote user="Vilem"] Hello , when you start directly RED you see this message [/quote] So just to confirm - it looks like you see this when launching the Boris Red 5.5 standalone Windows app... I have no idea what the message is referring to but I can try to find out and see if there are suggestions for resolving it. Which version of Windows

[quote user="BarkinMadd"]I am curious as to why Microsoft removed that DLL in the first place[/quote] I don't entirely understand it either, but according to a general explanation given to me by our release engineer apparently with that update Microsoft changed their "signing rules" for drivers and somehow this change affected

[quote user="BarkinMadd"] If you are running Windows 10 and you run into this particular issue, try this. I would strongly suggest that you not overwrite an existing OpenCL.dll in the Windows\System32 folder. [/quote] Testing out this issue BorisFX QA has found that re-running the installer for your machine's graphics driver (NVIDIA or

thanks for investigating and posting this info here - I've passed it to our QA / Engineers so they can check it out

[quote user="dew"]apparently you can't import a targa sequence or at least I don't know how. Can someone please give me some insight on how to do this.[/quote] In Boris Red import Movie media and set the file import dialogue to filter for "Image Sequences". Select the first image in the sequence and choose "Open"

[quote user="Great Shot"]I tried to get a free trial version but realized that it's a scam becuase they have water marks the trial verson and the only way to use it in a final product is to purchase it[/quote] It's actually possible to contact BorisFX sales/support to request a trial license which removes the watermark (at no cost

[quote user="DStone"] Just wondering if anyone else who have purchased the Red 5.5 upgrade from FX are seeing this: In MC, when applying the Red filter, I end up with a Boris watermark imposed on the filtered video. I don't see it when using Red standalone. The product shows up with the proper unlock code etc. in both standalone and in

[quote user="BarkinMadd"]My question is, does BCC 10 come with a limited function mocha to accomplish this (the way AE does)[/quote] yes, it includes some mocha but not exactly the same way AE does - it is actually integrated into the BCC PixelChooser... see this quick silent screencap I just did ; http://www.borisfxresources.com/AvidForum

[quote user="DStone"] The problem occurs when you try and use the V1 or V2 tracks, which are linked to the video tracks in Media Composer. Instead, create a new track using New Media->Still Image File. This lets you import the PSD and separate out the layers. [/quote] as any competent troubleshooter would do ; ) , in my case I tried eliminating