Hello, We are creating a new network with managed switch rather than the unmanaged DELL Switches we used, We are going for a Cisco based network, Let me explain our network setup We have 3 Avid Nexis Pro units that are linked together as 1 cluster For the network: We have 2 edge switches (Cisco Catalyst... (read more)

Hello, where can I get info and instruction on how to crossgrade expired plans. I bought a Media Composer perpetual license and his support plan. This Support Plan expired on Dec 26, 2018. I would like to upgrade to the latest version of MC. Should I pay a new 1 year or perpetual subscription again to... (read more)

can't get avid to see hardware I just installed 2018.12.13 and it says the DX plugin is installed but it doesn't see my Nitris DX, even though the 2 green lights are on the back of the PC link. Any ideas? i saw an old post that mentioned BCC plugins but i don't have those installed. I also... (read more)

I have a hard drive with various projects on from another company. One of the projects that I require has the AvidMediaFiles but they did not back up the Avid Project. I have no way to access this. Is it possible to access all the footage and media stored in Avid MediaFiles? (read more)

I have a problem with time code recognition when exporting files from a red camera mounted with Media Composer 2018. Here is my approach: 1.I imported the files from the Red camera into the project. 2.I named these files in sequence, plan, take. Ex: S2P1P3 3. Avid recalculated them in mxf. 4.I then created... (read more)

Hi Chris, Thank you for all the effort and the guide, it is a great work. I have passed read through all of it, as well as all the messages in this post, and looked it up for a while. However, couldn't find the information I have been looking for. Maybe you or other users know it. Do you know if... (read more)

Hi all, we are having a continued error message, related to the attempted opening of the tool palette, from both the source/record monitor, and the settings list in the project window. This only occurs when logging in through network account. Please see below. System setup: MC 2018.5.1 on Sierra 10.12... (read more)

Hello! I just linked footage that was shot on an Epic Dragon; 4K. When I linked the footage I noticed that it looks BLUE! That is right BLUE! I don't know what could have caused this. I opened the source settings inside avid and the footage looks ok, but it still looks blue on the Source monitor... (read more)

Hi, forgive me if this is a dumb question, but I haven't worked on Avid in a couple of years. I'm picking up a project that has been edited both in Avid AND Premiere. For multiple reasons, I have to continue the edit in Premiere. I was given an AAF file of the final seq in Avid. This will not... (read more)

Hi, I am new to Avid having just purchased Media Composer 8.10 a few days ago. All the video tutorials and guides that I have seen effortlessly bring footage into the project via the Source Browser and then using 'Import' or 'Link'. When I attempt to use the 'Link' option on a... (read more)