Hi there, I'm an assistant editor at a commercial post-house in Toronto. We only use MP4 H264 files on our posting site. In the 2022 version of Avid, there's an MP4 export option. Whenever I export an MP4, it always drops the audio when I upload to our client site, or any other site for that... (read more)

Mac Os Monteray 12.3.1 Mac Studio 2022 Apple M1 32GB Memory AMC 2021.12 Have recently ingested an AAF from sound designer. Subsequent work has gone fine however now exports are being hit with this error below. this is then followed by, Any suggestions? warm thanks, James (read more)

Hi all - A network has asked for very specific delivery settings that I cannot figure out how to create within Media Composer. Anyone have an idea? Under the MXFOP1a, the audio can be customized to match the following, but the video compression just doesn't seem to give me the options required to... (read more)

Hi all, I'm hoping someone here can help... I have to deliver an IMF package with a Format Profile of IMF-MainLevel 7 and a Sub-Level 0. Avid however isn't giving me any options other than Level6 Sub Level-3. Does anyone know how I can get to the other options? Or is this to do with the source... (read more)

For quite some time now I've been trying to export an AAF from Avid Media Composer 2021, and each time I get the same exception error. Exception: std::exception, what:ACF call failed: mSampleConsumer->ConsumeSample (avOutputBuffer), error code 0x80000008, file Users/releng/Builds/workspace/MC... (read more)

Hello, when I try to consolidate my sequence, I receive an error message that says: "Integer arithmetic overflow" This is the first time I see this message. What does he mean ? I'm on a Mac Studio with M1 MAX chip and mac os 12.3.2 Thank you in advance for your help, Robin (read more)

G'day all Running 2021.12 and one of the editors here on export is apparently getting rogue frames of black, and a couple from unused b-roll scattered throughout the duration of the 3:45 piece he's made. But when you scrub through the timeline to the TC where they appear, they're not there... (read more)

Hello, cruising along as normal, then go to export a really basic edit (test V/O) with a couple of graphics and whammo it says AVID MEDIA COMPOSER 21.12.0.55552 Exception: std: exception, what AVS call failed; file/users/releng/Buildsworkspace/MC/Release_installer_Git/Mac_Build/coresw/ame/sre/Consumers... (read more)

[quote user="jef"] Long time for a reply. Sorry. [/quote] No problem Jef. [quote user="jef"] Does this sequence have only 1 codec? If so, then you could do a Same As Source export and get what you want. But do not do that if you have ANY other codec as this can cause issues as it... (read more)

[quote user="jef"] If you are trying to export to satisfy a deliverable, it might be useful to share the deliverable specs here so we can see if there is a clue that is being missed. [/quote] Actually, no. The idea is to export in the original codec to minimize conversion time and quality degradation... (read more)