Latest post Thu, Jun 11 2009 8:23 AM by Noel Guerra. 7 replies.
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  • Sun, Jun 7 2009 10:49 AM

    PLEASE HELP, I'm going mental

     

    Hey there, I'm in terrible need of some assistance.  I am receiving the following errors: "an unexpected error occurred while importing Quicktime Audio Tracks. The imported audio file may not be usable." I get this error while trying to import audio from the desktop level AND "Mac error -37 (there may be no bad names in the final system)"  I get this error when i try to do ANYTHING on the system IE digitize, save a title, render  I have three G-Tech drives configured to the system they are:  (2)  G-Tech  1TB G-RAID3 Quad interface (dual drive RAID)    (1)  G-Tech 500 GB G-DRIVE Q Quad interface Hard Drive (THEY ARE CHAINED VIA FW800) I receive the error codes ONLY when trying to utilize s specific drive, the 500 gig. I've taken the other drives out all together and tried using only the 500 gig drive but still no go. I am able to write to either of the two 1TB drives no problem, even while chained. I would appreciate ANY help whatsoever I'm going totally mental! thank you so much for your time

    Mac Pro 8 Core (Two 2.26GHz Quad-Core Intel Xeon "Nehalem" processors) 16 gig memory. OS 10.13.6 additional NVIDIA GT120 (512MB) Avid Media Composer... [view my complete system specs]
  • Sun, Jun 7 2009 7:48 PM In reply to

    Re: PLEASE HELP, I'm going mental

    Spacefish:
    ...I receive the error codes ONLY when trying to utilize s specific drive, the 500 gig.

    Since this seems to be the source of your problem, have you removed it (or dismounted it using File>unmount) to see if the problem persists?

     

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Mon, Jun 8 2009 8:24 PM In reply to

    Re: PLEASE HELP, I'm going mental

    thank you so much for the response.

    i've tried booting with only the 500 gig drive in the chain and still no go. the craziest thing is i can write to the drive (copying files to and from the drive) no problem but while using the avid software nothing! the avid software recognizes the drive as a media disk so i don't think it's having difficulty reading it more so writing to it.

    i feel there is something incredibly simple and incredibly dumb on my part that i'm either overlooking or haven't done.

     

    thanks again for your time!

    Mac Pro 8 Core (Two 2.26GHz Quad-Core Intel Xeon "Nehalem" processors) 16 gig memory. OS 10.13.6 additional NVIDIA GT120 (512MB) Avid Media Composer... [view my complete system specs]
  • Tue, Jun 9 2009 7:38 AM In reply to

    • mvegas
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    Re: PLEASE HELP, I'm going mental

    assuming you have already trashed the media databases inside the OMFI media files folder, try Xing out the existing OMFI media files folder on your 500gb drive.  Launch Avid and open your project.  Media will be offline for now.  From the tools pulldown menu select the audio tool and write tone media to your 500gb drive.  The purpose behind this is to force the creation of a brand new OMFI media files folder.  Once created start in small batches to dump the contents of the X'd out folder into the new OMFI folder, The goal here is to locate and isolate possible corruption.  To move the old files simply
    hide Avid in the background and move the files at the desktop level.. Activating Avid will refresh to Media Databases

     

    HTH 

  • Tue, Jun 9 2009 11:13 PM In reply to

    • hbrock
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    Re: PLEASE HELP, I'm going mental

    What is the name of the offending drive when it appears in the Finder?

    MacPro, MacBook Pro and a Cube (masquerading as a kleenex dispenser). [view my complete system specs]

    Must think of something clever to go here...

  • Wed, Jun 10 2009 5:38 AM In reply to

    Re: PLEASE HELP, I'm going mental

    it's labeled music/render. could that be part of the problem?

     

    thanks for your time

    Mac Pro 8 Core (Two 2.26GHz Quad-Core Intel Xeon "Nehalem" processors) 16 gig memory. OS 10.13.6 additional NVIDIA GT120 (512MB) Avid Media Composer... [view my complete system specs]
  • Thu, Jun 11 2009 2:58 AM In reply to

    • hbrock
    • Top 25 Contributor
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    Re: PLEASE HELP, I'm going mental

    Yes that's the problem.  While the Mac is fine with "/", PCs and Avids don't like anything other than alphanumeric characters in the file name or path.  Remove the "/" and the problem should go away.

    MacPro, MacBook Pro and a Cube (masquerading as a kleenex dispenser). [view my complete system specs]

    Must think of something clever to go here...

  • Thu, Jun 11 2009 8:23 AM In reply to

    Re: PLEASE HELP, I'm going mental

    renamed the drive and BAM all good, THANK YOU!!! 

     

    thanks so much for taking the time to post

    Mac Pro 8 Core (Two 2.26GHz Quad-Core Intel Xeon "Nehalem" processors) 16 gig memory. OS 10.13.6 additional NVIDIA GT120 (512MB) Avid Media Composer... [view my complete system specs]
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