Hello,

I have this problem. It already happened to me like 10 times. I fixed it with the avid support but I don't have it anymore. I have the perpetual licence and I can not launch it because of this error message. can someone helps me with that ? I tried to delete the licenece folders, I tried to activate the licence offline with the licence bin, I tried to do it manually, nothing works. Somebody has an idea ?

Hi Nils.videau

You should create a case on the MyAvid support portal and someone will get to you asap. (Support for license problems is free.) https://www.avid.com/US/support/support-contact  If you don't get anywhere with them, send an email to Chris Bové (chris.bove@avid.com) and Raff Condalor (raff.condalor@avid.com).  They are Avid's customer advocates, and can help you.