Hello,

We have 30 odd licenses of Media Composer, a combination of one and two year Ultimate licenses paid for monthly. every month when the card gets billed, we have to manually visit every machine to put the SYS ID etc in. It doesn't just automatically renew. This is very time consuming and a little annoying. Is this a know issue / is there a solution?

All the machines are on the internet and when you login to Link all our licenses are shown.

Hi Phil,

  I created a Webstore case for this 03876926.

RalphC

Thanks, how do I view this case?

To view the case, you need to log into your Avid master account then select access support portal.

RalphC