Latest post Mon, Oct 23 2017 6:26 PM by Marianna. 3 replies.
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  • Sat, Oct 21 2017 6:00 PM

    • Yorgos
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    • Joined on Sat, Oct 21 2017
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    Reactivation of MC doesn't work after updating my computer's OS

    Hello there, I updated my OS from windows 7 to windows 10, without knowing it could be an issue for my MC activation (now I know).  However, the problem is that my license is showing as active in the Avid Application Manager, but not Avid Media Composer itself. So, is that possible by you to reset my activation somehow? 
  • Sun, Oct 22 2017 4:06 AM In reply to

    Re: Reactivation of MC doesn't work after updating my computer's OS

    I'd try deactivating and reactivating from within App Manager and see if that sorts out MC.

    Media Composer 2022.12 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 32gb RAM, NVIDIA Quadro RTX 3000, Blackmagic UltraStudio Mini... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Mon, Oct 23 2017 10:25 AM In reply to

    • Yorgos
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    • Joined on Sat, Oct 21 2017
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    • Points 30

    Re: Reactivation of MC doesn't work after updating my computer's OS

    First of all thank you for your immediate response. So, I tried to deactivate and activate again, but it didn't work. Below is the message that Application Manager showed me.

  • Mon, Oct 23 2017 6:26 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
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    Re: Reactivation of MC doesn't work after updating my computer's OS

    email me this, your system ID and your Master account email address

    Marianna

    Sr. Director | Customer Experience [view my complete system specs]
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