Latest post Fri, Dec 28 2012 1:26 AM by fdooman. 18 replies.
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  • Mon, Dec 24 2012 12:48 AM

    • fdooman
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    Dual Screen nightmare

    I have been working around the clock to solve this problem with no luck. I have done all the reading, followed all the recommendations from this forum, now, I'm out of gas and I need any help I can get.

    I just upgraded my monitors to Samsung 24 inches, I use to run Symphony on to old monitors Flexscan 18.1 inch with no problem. Timeline on right and dialog boxes on left monitor.

    With these monitors the left window collapse over the right window that has a timeline, I have to drag it all the way toward the left window for proper sitting on every ocations. This behavior happened when I first start the Symphony.

    I move the monitors to other workstation that runs Snow leopard, no problem at all at 1920x1200.

    During all this time I could narrow down the problem to video resolution when I drop down one notch the resolution on right monitor, then the problem is gone on Symphony start up. Now, what is going on?Idea

    Symphony 6.3.2

    Pny Quadro FX 3700 with Avid latest driver

    Windows 7 with the latest updates

    From what I have been reading, this problem is within the windows not Mac. I would thank anyone for help on this.

    Fred

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
  • Mon, Dec 24 2012 1:09 AM In reply to

    Re: Dual Screen nightmare

    I had this on two systems.  Mine personal system is a Symphony at home on dual ASUS 23".  At work we have all HP 23", and just one Media Composer system has the issue.  BTW, both ar running v6.5.x.  Hmmm. 

    At home I just trashed the settings and it was OK. 

    • In the Settings folder, trash MC State, Site Settings, and Site Attributes
    • In the project folder, trash the project settings file (.avs)
    • Make a new user Profile

    At work, that fix didn't work.  I am running the Avid qualified driver on both.

    "... Pny Quadro FX 3700 with Avid latest driver ..."

    Hopefully, not the "latest" driver nVida provides.  Avid provides their qualified & supported driver for you here:

    C:\Program Files\Avid\Utilities\nVidia

     

    Symphony 8.8.x w/Avid Nitris DX, HP z420, Windows 10, QT v7.7.x, Hexa Core 3.2GHz, 16GB RAM, nVidia Quadro Series 2000 w/353.82. 2TB Boot, 2 x 3TB internal... [view my complete system specs]

    "There are few technological barriers.  You can fix almost anything if you throw enough money at it."
    *******************************
    Randall L. Rike, ACI, ACSR Mac*Win*Unity*ISIS*DS
    Systems Engineer @ BET Networks [a Viacom company]
    (wwld)

  • Mon, Dec 24 2012 1:52 AM In reply to

    • fdooman
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    Re: Dual Screen nightmare

    Thanks Randall, I did it, no luck sofar.

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
  • Mon, Dec 24 2012 4:32 AM In reply to

    • Tom Pearson
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    Re: Dual Screen nightmare

    just a thought do you have the monitors set at the same height in relationship to each other?

    Mac Pro 3.5 gig 6 core 64 gig ram D700 radons with ssd os drive with a 20 tb raid, Artist Mix and Artist color Artist control [view my complete system specs]

    Tom Pearson

    Director/Writer Big Picture Films

    Sound Designer/Sound Editor Hollywood Sounds

    WWLD

  • Mon, Dec 24 2012 4:33 AM In reply to

    • Tom Pearson
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    Re: Dual Screen nightmare

    in the properties dialog not physical

    Mac Pro 3.5 gig 6 core 64 gig ram D700 radons with ssd os drive with a 20 tb raid, Artist Mix and Artist color Artist control [view my complete system specs]

    Tom Pearson

    Director/Writer Big Picture Films

    Sound Designer/Sound Editor Hollywood Sounds

    WWLD

  • Mon, Dec 24 2012 5:41 AM In reply to

    • fdooman
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    Re: Dual Screen nightmare

    Hello,

    Do you mean resolution? everything sets the same.

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
  • Wed, Dec 26 2012 10:30 PM In reply to

    • fdooman
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    Re: Dual Screen nightmare

    Avid any idea on this issue?

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
  • Wed, Dec 26 2012 10:57 PM In reply to

    Re: Dual Screen nightmare

    fdooman:
    Tom Pearson:

    just a thought do you have the monitors set at the same height in relationship to each other?

    Do you mean resolution?

     

    Tom is probably referring to this:

    Media Composer Symphony | PT Ultimate | Win10 HPZ | OSX MBP | ISIS5000 [view my complete system specs]
  • Thu, Dec 27 2012 12:25 AM In reply to

    • fdooman
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    Re: Dual Screen nightmare

    Thanks for reply, They are exact the same hight, also as to identify  the monitors number 1 is at right and 2 on left, number 2 is checked as a main one.

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
  • Thu, Dec 27 2012 3:13 AM In reply to

    • fdooman
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    Re: Dual Screen nightmare

    When the height are even problem starts, when I move the right monitor a notch down, program opens up normal on two screen.

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
  • Thu, Dec 27 2012 5:05 AM In reply to

    Re: Dual Screen nightmare

    Things to check/do

     

    1. Make sure the primary Windows 7 monitor is the left one (toolbar).

    2. Resolution is the same and aligned.

    3. Delete your MCState, Site Settings and Site Attribute files. Createa  new user also.

    4.Try uninstalling the NVidia drivers in Safe More. Reboot and reinstall.

     

     

    MC 2022, W11, ASUS z690m, Intel 13900K, Gigabyte 3080Ti Waterforce, 128GB RAM, Samsung 980 Pro M2 SSD, BM Mini monitor & Dell UP2718Q. MBP 2019, Big... [view my complete system specs]
  • Thu, Dec 27 2012 5:14 AM In reply to

    • fdooman
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    Re: Dual Screen nightmare

    Thanks Dom, you always shine when help needed, I will try it tomorrow  when I get to work and I will let you know.

    Best,

    Fred

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
  • Thu, Dec 27 2012 7:29 PM In reply to

    • fdooman
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    Re: Dual Screen nightmare

    Hi Dom,

    No luck on this either. :(

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
  • Thu, Dec 27 2012 7:48 PM In reply to

    Re: Dual Screen nightmare

    can you take a screenshot?

    MC 2022, W11, ASUS z690m, Intel 13900K, Gigabyte 3080Ti Waterforce, 128GB RAM, Samsung 980 Pro M2 SSD, BM Mini monitor & Dell UP2718Q. MBP 2019, Big... [view my complete system specs]
  • Thu, Dec 27 2012 10:28 PM In reply to

    • fdooman
    • Top 200 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: Dual Screen nightmare

    I can capture video if that is going to help.

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
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