Latest post Mon, Jun 11 2012 7:53 PM by Andre711. 4 replies.
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  • Sun, Jun 10 2012 7:33 PM

    • Andre711
    • Not Ranked
    • Joined on Sun, Jun 10 2012
    • Posts 19
    • Points 255

    FCP Upgrade Code Problem

    Hi,

    I want to get an upgrade code for the FCP to Symphony Crossgrade.

    So I go to http://www.avid.com/DE/promo/symphony and enter the required information,

    press submit and after some loading time all I get is a blank page an no e-mail with the code.

    I've done this before a couple of weeks ago and it worked just fine.

    Does anyone have information if there is something wrong on the Avid website or does it work for other people?

    I tried on friday and today.

    Thanks,

    André

  • Sun, Jun 10 2012 7:46 PM In reply to

    Re: FCP Upgrade Code Problem

    Andre711:
    I've done this before a couple of weeks ago and it worked just fine.

    Could it be that you can only enter the info once?  

    Kenton VanNatten | Avid Editor (for hire)

    "I am not obsessed... I'm detail-oriented"

  • Sun, Jun 10 2012 8:12 PM In reply to

    • Andre711
    • Not Ranked
    • Joined on Sun, Jun 10 2012
    • Posts 19
    • Points 255

    Re: FCP Upgrade Code Problem

    I did use a different serialnumber.

    Actually I tried several serialnumbers and various e-mail adresses. 

  • Sun, Jun 10 2012 10:29 PM In reply to

    Re: FCP Upgrade Code Problem

    did you try a different internet browser?

    Media Composer 8.2 Dongle+Symphony Option Win7x64 Pro HP zBook 15" Laptop - 16GB RAM (2nd System) Media Composer 8.2 Dongle+Symphony Option - HP z420... [view my complete system specs]

     The FunkyDragon 

    Happy Editing!

  • Mon, Jun 11 2012 7:53 PM In reply to

    • Andre711
    • Not Ranked
    • Joined on Sun, Jun 10 2012
    • Posts 19
    • Points 255

    Re: FCP Upgrade Code Problem

    Problem solved.

    The German promo-site doesn't work.

    The US site does.

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