Latest post Tue, Feb 21 2012 9:50 PM by HourglassFilms. 25 replies.
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  • Wed, Nov 16 2011 3:59 AM

    • Peter Brewer
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    MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    I have just installed MC6, running it in trial mode until I can buy a license, and I am getting appearing in the record monitor. The app freezes up and I can't make it work. Anyone else had this issue?

    Media Composer 7, Mac Pro 2.8GHz Quad Core, 10GB, OS X 10.8.4, Decklink Studio, Artist Control/Transport [view my complete system specs]
  • Wed, Nov 16 2011 4:19 AM In reply to

    • Marianna
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    Re: MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    Meps,

    Knowing your system spec's would really help here.... 

    MC 6 is the first 64 bit so it requires Mac OS X 10.7.x Lion as well as certain mac hardware.   Did you check the system requirements for Mac before you installed?

     Avid Qualified Systems for Media Composer 6, Symphony 6, Newscutter 10, Assist 2.5, and Instinct 3.5 http://avid.force.com/pkb/LegacySearch?DocId=422411

    Give us a glimpse of your system....

    marianna

    Sr. Director | Customer Experience [view my complete system specs]
  • Wed, Nov 16 2011 4:28 AM In reply to

    • Peter Brewer
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    Re: MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    Sure. Its a mac pro 2.8 Quad Core Intel Xeon. 6BG Ram. OS X 10.7. NVIDIA GeForce 8800 GT

    Media Composer 7, Mac Pro 2.8GHz Quad Core, 10GB, OS X 10.8.4, Decklink Studio, Artist Control/Transport [view my complete system specs]
  • Wed, Nov 16 2011 4:37 AM In reply to

    • Peter Brewer
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    Re: MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    Everything I click on takes forever. I get the spinning beach ball. I looked at the link you had above and it looks like my system is in spec. I also tried making a new user but that didn't make any difference.

    Media Composer 7, Mac Pro 2.8GHz Quad Core, 10GB, OS X 10.8.4, Decklink Studio, Artist Control/Transport [view my complete system specs]
  • Wed, Nov 16 2011 4:58 AM In reply to

    • Peter Brewer
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    Re: MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    And it also hangs on the Reading "XXXXXX setings" screen for a minute or so. I have also just upgraded to 10.7.2 and it is the same. Let me know if you need any more info. 

    Media Composer 7, Mac Pro 2.8GHz Quad Core, 10GB, OS X 10.8.4, Decklink Studio, Artist Control/Transport [view my complete system specs]
  • Wed, Nov 16 2011 5:44 AM In reply to

    • mjolnarn
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    Re: MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    Meps:

    And it also hangs on the Reading "XXXXXX setings" screen for a minute or so.

    And, if you trash those, that might be old system settings from earlier versions, and have Avid to auto rebuild them on startup, will that help

     

    Mac: 17" Macbook Pro i7 2,66 ghz with 8Gb Ram, 500gb 7200rpm drive___ PC_NEW Win10 Pro Mbo Asus Rampage IV Black CPU Ivy Bridge-E 4960X ( = 12 x 4... [view my complete system specs]

    Tomas 

     

  • Wed, Nov 16 2011 5:48 AM In reply to

    • Peter Brewer
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    Re: MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    I tried that. Didn't work. Just the same. Very sluggish :(

    Media Composer 7, Mac Pro 2.8GHz Quad Core, 10GB, OS X 10.8.4, Decklink Studio, Artist Control/Transport [view my complete system specs]
  • Wed, Nov 16 2011 7:06 AM In reply to

    • mjolnarn
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    Re: MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    Is this a system that have worked with, fe 5.53 , in the past

    Is it an old or a newly created project

    Properties of that project.

    Where are the media stored, boot drive or other drive

    Mac: 17" Macbook Pro i7 2,66 ghz with 8Gb Ram, 500gb 7200rpm drive___ PC_NEW Win10 Pro Mbo Asus Rampage IV Black CPU Ivy Bridge-E 4960X ( = 12 x 4... [view my complete system specs]

    Tomas 

     

  • Wed, Nov 16 2011 7:52 AM In reply to

    • Peter Brewer
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    Re: MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    I totally rebuilt the system from a clean drive. I was using 10.6.8 with 5.5.3. I have uninstalled MC6 and reinstalled 5.5 on the 10.7 system and it works fine. 

    I tried old projects and also created new ones. Even a new project with nothing in it drags. I'd press the settings tab and would wait 20sec with a spinning ball before it did anything. 

    Properties of project were the default because I removed my old user file and created a new one. 

    Media is all stored on separate drives with permissions set to read and write. 

    Media Composer 7, Mac Pro 2.8GHz Quad Core, 10GB, OS X 10.8.4, Decklink Studio, Artist Control/Transport [view my complete system specs]
  • Wed, Nov 16 2011 8:07 AM In reply to

    • mjolnarn
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    Re: MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    Ok, I at least made a try, seems you know your Avid

    Mac: 17" Macbook Pro i7 2,66 ghz with 8Gb Ram, 500gb 7200rpm drive___ PC_NEW Win10 Pro Mbo Asus Rampage IV Black CPU Ivy Bridge-E 4960X ( = 12 x 4... [view my complete system specs]

    Tomas 

     

  • Wed, Nov 16 2011 8:22 AM In reply to

    • Peter Brewer
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    Re: MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    I appreciate all suggestions :)

    I was so looking forward to getting MC6 up and running with my Avid Artist Color control surface. :(

    Media Composer 7, Mac Pro 2.8GHz Quad Core, 10GB, OS X 10.8.4, Decklink Studio, Artist Control/Transport [view my complete system specs]
  • Wed, Nov 16 2011 8:29 AM In reply to

    • mjolnarn
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    Re: MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    Ok, so you are using a Colour, maybe we have something there, what Euphonic drivers are used and did you activate it in your Avid settings ?

    Any other Artist units ?

    Mac: 17" Macbook Pro i7 2,66 ghz with 8Gb Ram, 500gb 7200rpm drive___ PC_NEW Win10 Pro Mbo Asus Rampage IV Black CPU Ivy Bridge-E 4960X ( = 12 x 4... [view my complete system specs]

    Tomas 

     

  • Wed, Nov 16 2011 9:02 AM In reply to

    • Peter Brewer
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    Re: MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    I haven't even installed the Euphonic drivers yet! I just wanted to make sure MC6 worked first in its default form. The only thing I had installed was the Blackmagic desktop 9 that is meant to be for MC6. 

    Media Composer 7, Mac Pro 2.8GHz Quad Core, 10GB, OS X 10.8.4, Decklink Studio, Artist Control/Transport [view my complete system specs]
  • Wed, Nov 16 2011 9:11 AM In reply to

    • mjolnarn
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    Re: MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    Ok, and what happens if you don´t have that BMD unit connected?

    ( any more surprises about your setup that you haven´t told yet Smile  )

    Mac: 17" Macbook Pro i7 2,66 ghz with 8Gb Ram, 500gb 7200rpm drive___ PC_NEW Win10 Pro Mbo Asus Rampage IV Black CPU Ivy Bridge-E 4960X ( = 12 x 4... [view my complete system specs]

    Tomas 

     

  • Wed, Nov 16 2011 9:29 AM In reply to

    • Peter Brewer
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    Re: MC6 Error "SFPlayConsumer::Execute TIMEOUT"

    That's next on the list to try. I'm in Australia and am about to sleep and I'll be out shooting all day tomorrow. If there are any more suggestions in the meantime, I'd love to hear.

    So can I assume it's working fine for everyone else?

    Media Composer 7, Mac Pro 2.8GHz Quad Core, 10GB, OS X 10.8.4, Decklink Studio, Artist Control/Transport [view my complete system specs]
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