Latest post Sat, Nov 12 2022 2:55 PM by yehyehyeh. 4 replies.
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  • Sat, Nov 12 2022 12:26 PM

    • yehyehyeh
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    Activating MCU Trial

    Hello,

    I am trying to activate a trial subscription of Media Composer, but having no luck as only Media Composer First will open.

    My trial is activated in Avid Link and when I follow the instructions to 'run trial' via Media Composer First I get the following message, 'Media Composer Trial activation failed'.

    I have uninstalled and reinstalled, but I am still unable to run Media Composer Ultimate as a trial, MC First always opens instead.

    When I hold 'w' upon start up the trial selection is greyed out also.

    Any help much appreciated, really not sure what else to do at this point! I have been through all the knowledge base articles and forums post I can find, but nothing seems to be working.

     

    Thanks, 

  • Sat, Nov 12 2022 1:07 PM In reply to

    Re: Activating MCU Trial

    Hi,

    Have you ever had a trial of Media Composer before?

    Media Composer 2022.12 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 32gb RAM, NVIDIA Quadro RTX 3000, Blackmagic UltraStudio Mini... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Sat, Nov 12 2022 1:24 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 2,892
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      Avid Customer Service
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      SystemAdministrator

    Re: Activating MCU Trial

    Hello,

     The trial activation is within the MC|First application. Click this FAQ for the details.

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.15.7 Intel UHD 630. [view my complete system specs]
  • Sat, Nov 12 2022 2:54 PM In reply to

    • yehyehyeh
    • Not Ranked
    • Joined on Fri, Nov 11 2022
    • Posts 4
    • Points 50

    Re: Activating MCU Trial

    Hi Ralph,

     

    Yes as mentioned in the original post I have been through all these steps to no avail. The first time I clicked 'run trial' it told me to restart and ever since it has given me the 'Media Composer Trial activation failed'.

     

    Thanks,

  • Sat, Nov 12 2022 2:55 PM In reply to

    • yehyehyeh
    • Not Ranked
    • Joined on Fri, Nov 11 2022
    • Posts 4
    • Points 50

    Re: Activating MCU Trial

    Hi,

     

    Im fairly certain I haven't, it certianly has not given me any indication I have in the form of a message and appears activated in the Avid Link, just wont actually open as MCU.

     

    Thanks,

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