Latest post Thu, Sep 22 2022 11:31 PM by Ashley M. 3 replies.
Page 1 of 1 (4 items)
Sort Posts: Previous Next
  • Wed, Sep 14 2022 9:46 PM

    • Ashley M
    • Not Ranked
    • Joined on Wed, Sep 14 2022
    • Posts 0
    • Points 0

    Media Composer Ultimate (Free Trial Version) Keeps Crashing

    Hi there,

    I recently downloaded the free trial version of Media Composer Ultimate and every time I try to open it, Avid crashes. I've tried uninstalling and reinstalling and so far nothing has worked.

    If it's helpful, my MacOS is Big Sur 11.5.1

    Any help with this would be greatly appreciated!

    Thank you!

    Ashley

  • Thu, Sep 15 2022 12:52 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 2,876
    • Points 31,825
    • Avid Customer Advocate
      Avid Customer Service
      Avid Employee
      SystemAdministrator

    Re: Media Composer Ultimate (Free Trial Version) Keeps Crashing

    Hello Ashley,

       Are you getting any error message when Avid MC crashed? Can you share the machine specs?

     

     

     

    Thanks,
    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.15.7 Intel UHD 630. [view my complete system specs]
  • Thu, Sep 22 2022 10:58 PM In reply to

    • Ashley M
    • Not Ranked
    • Joined on Wed, Sep 14 2022
    • Posts 0
    • Points 0

    Re: Media Composer Ultimate (Free Trial Version) Keeps Crashing

    Hi Ralph,

     

    It doesn't give an error message - just a window that says "The application Avid Media Composer has quit unexpectedly". I have the 2022 version of Ultimate, am using a Mac with the MacOS Big Sur 11.5.1. Is that what you mean by machine specs or is there anything else you need?

     

    Thank you!

    Ashley

  • Thu, Sep 22 2022 11:31 PM In reply to

    • Ashley M
    • Not Ranked
    • Joined on Wed, Sep 14 2022
    • Posts 0
    • Points 0

    Re: Media Composer Ultimate (Free Trial Version) Keeps Crashing

    Hi Ralph,

     

    I wanted to reply to again to give you more info about my machine specs:

     

    MacBook Pro (15-inch, 2016)

    Processor 2.6 GHz Quad-Core Intel Core i7

    Memory 16 GB 2133 MHz LPDDR3

     

    If you need anything else, please let me know!

     

    Thank you!

    Ashley

Page 1 of 1 (4 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller