Latest post Wed, Sep 14 2022 1:42 PM by stephenprince. 2 replies.
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  • Wed, Sep 14 2022 12:26 PM

    License Unavailable

    Hi 

    I have an issue with my MC. I upgrades my software and now I can't access my avid. The avid link says license unavailable. When I try to manually enter my system info I get this message, 

    Activation failed:101 Activation Failed. The number of activations exceeds the available entitlement limits.

    Does anbody know how I can reset my license?

  • Wed, Sep 14 2022 1:06 PM In reply to

    Re: License Unavailable

    Hi stephenprince, For licensing problems you should create a case on the MyAvid support portal and someone will get to you asap. https://www.avid.com/US/support/support-contact  If you don't get anywhere with them, send an email to Chris Bové (chris.bove@avid.com) and Raff Condalor (raff.condalor@avid.com).  They are Avid's customer advocates, and can help you.

    Media Composer 2022.10 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 32gb RAM, NVIDIA Quadro RTX 3000, Blackmagic UltraStudio Mini... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Wed, Sep 14 2022 1:42 PM In reply to

    Re: License Unavailable

    Okay thanks for that.

     

    Stephen

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