Hi there, I apologize if I am posting in the wrong forum, but I couldn't find one with my specific issue. I am using a Media Composer subscription through my school but mistakenly did not use my school email address to create my account. I then created a new account with my school email address, not realizing that I could have changed the email address associated with the original account, and now I am unable to change it since I am using my school email for the new account.

Does anyone know any way that I can go about merging the two accounts and using my school email going forward, or how to delete the second account I made so that I may change the email on the original account? Sorry, I know this is kind of a dumb mess I got myself into, but any help would be appreciated! Thank you!

Hi davidovm,

   Since this involves privacy, let's take this offline. Email me the details.



Thanks,

RalphC