Latest post Fri, Sep 3 2021 10:35 AM by VijayP. 3 replies.
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  • Fri, Sep 3 2021 12:07 AM

    • VijayP
    • Not Ranked
    • Joined on Sun, Aug 15 2021
    • Posts 2
    • Points 30

    Focusrite can't be enabled in Windows

    Hi !

    I am using Focusrite Scralett 4i4 audio interface with pro tools.  Everything was working fine till I bought a new Windows 10 laptop (my earlier laptop was also Windows 10 and was working fine).  On my new laptop;  I am unable to select focusrite as my audio input / output device as it keeps getting unselected.  Please see the video attached.  I am completey at my wits end to figure out what is the issue and can't find anything helpful online.  Can someone please help ?  Thank you in advance as I am really stuck.

  • Fri, Sep 3 2021 7:55 AM In reply to

    Re: Focusrite can't be enabled in Windows

    Hi VijayP, 

    This is the forum for Avid flim & video products. The forum for audio products such as Pro Tools is here: https://duc.avid.com/
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    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Fri, Sep 3 2021 8:35 AM In reply to

    Re: Focusrite can't be enabled in Windows

    I know this isn't the correct forum but I've had to solve this for clients before. Drop me a message if still stuck. 

    HP Z840 3.1GHZ 20cores 128GB RAM M4000 GPU 1TB NVMe drive HP Z book 17 G2 2.7GHZ Quad core 32GB RAM Nvidia K3100M 1TB SSD drive ACI Moderator. I'm... [view my complete system specs]

     

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  • Fri, Sep 3 2021 10:35 AM In reply to

    • VijayP
    • Not Ranked
    • Joined on Sun, Aug 15 2021
    • Posts 2
    • Points 30

    Re: Focusrite can't be enabled in Windows

    Hi ! Thanks for offering the help.  Yes I am still stuck so any advice you can give will be very helpful.

     

    Vijay

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