Latest post Mon, Jun 14 2021 10:50 PM by L C. 0 replies.
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  • Mon, Jun 14 2021 10:50 PM

    • L C
    • Not Ranked
    • Joined on Mon, Jun 14 2021
    • Posts 1
    • Points 5

    External Workflow Drives

    I have used G-Technology enterprise as well as standard drives exclusively for years. Performance and reliability has been superb. Technical support was truly outstanding.

    Now that Western Digital has acquired the company, technical support has crashed. All new people with little to no knowledge of the products. I have been working with them now for eight (8) days on two issues with still no answers.

    Impossible to move forward with G-Tech under the WD umbrella.

    I'm looking for recommendations of companies that produce enterprise-level drives with knowledgeable customer support teams.

    Thanks.

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