Latest post Sun, May 22 2022 7:09 AM by Thomas Erichsen. 3 replies.
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  • Wed, Mar 11 2020 2:55 PM

    • JRijken
    • Not Ranked
    • Joined on Fri, Sep 21 2018
    • Belgium
    • Posts 19
    • Points 295

    audio scrubbing makes avid crash

    Hi,

     

    I've noticed that when out editors go trough multiple music tracks, with audio scrubbing enabled, avid crashes fairly regularly with no errors and no warnings. also no errors in console.

    When we do the same actions with audio scrubbing disabled, no crashes occure.

     

    Anyone else having the same issue?

    Regards

    Joris

    HP z4, Avid MC 2018.10, 64GB RAM,NVidea Quadro M4000, Windows 10 pro, BM decklink extreme 4k 12G. [view my complete system specs]
  • Thu, Mar 12 2020 5:17 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 2,905
    • Points 32,090
    • Avid Customer Advocate
      Avid Customer Service
      Avid Employee
      SystemAdministrator

    Re: audio scrubbing makes avid crash

    Hi Joris,

      Please pm your Avid master account email address so I can open a support case and have it investigated by support team.

     

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.15.7 Intel UHD 630. [view my complete system specs]
  • Sun, May 22 2022 6:52 AM In reply to

    Re: audio scrubbing makes avid crash

    Hi Joris,

    I have the same issue on 2018.12.10. MC crashes reliably every one or two minutes, something that I haven´t seen in a long time. But switching back to 2018 due to the untamable gui of 2020, there is always just swapping one downside with another.

    Did you find a solution? Probably it´s the go-to solution, delete settings, make new...

    Why Avid wants to have this community forum but never posting the solution when actual support is involved is beyond me.

    Thomas

    i9-10980XE, ASUS PRIME X299-A II, 64GB, Win 10 Pro [view my complete system specs]
  • Sun, May 22 2022 7:09 AM In reply to

    Re: audio scrubbing makes avid crash

    All right, with new settings, the audio scrub crash came on the fastest ever! Stepped one frame to the right with caps lock, crash. Thanks. So in order to be able to edit audio with scrub, after making completely new settings, reboot, delete MC State, I have to take another twenty minutes on sunday on a real tight schedule to reinstall 2020, and have to cope with the gui placing windows at random and all that. Real unhappy to say, it´s a typical experience.

    i9-10980XE, ASUS PRIME X299-A II, 64GB, Win 10 Pro [view my complete system specs]
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