I just upgraded my Windows 7 Pro with a fresh install of Windows 10 Pro. The Quadro 4000 driver that was installed by Windows during the installation was Nvidia v376.84. I then installed Media Composer 2018.12. On startup, MC tells me that the Nvidia v376.84 is not supported for the Quadro 4000, and I need to install v353.82. I downloaded the Nvidia v353.82 driver (an .exe file) which states it's for Windows 10 Pro. However, when I try to install this driver, the Nvidia installer tells me the driver isn't compatible with my operating system. Go figure! I tried rolling back the current driver to the 353.82 version in Windows 10, but the procedure doesn't recognize the 353.82 .exe file that I downloaded.

Also, the proper Nvidia driver used to be included in the Media Composer installation package, but I can't seem to find the file included with the 2018.12 installation files. Is there supposed to be one, or is the driver no longer included?

I'm not sure what I might be doing wrong or what I should try next. Any help would be appreciated.

Many thanks,

Jeff

You can find the Nvidia drivers for Win 7 and Win 10 in this path - C:\Program Files\Avid\Utilities\nVidia

Gerry

from the ReadMe:

• NVIDIA Driver: The editing application supports Nvidia Driver v390.77.
  Avid recommends that if you are on a Windows 7 system and working with the v390.77

  Nvidia driver, you should enable desktop composition. See this article for details:

  http://avid.force.com/pkb/articles/en_US/how_to/Enable-Desktop-Composition-in-Window s-7

  
  

  Marianna

Thanks, Marianna. I'm now on Windows 10 and found the Nvidia driver v390.77. When I attempt the driver installation, the install stops and I'm told that "The graphics driver couldnot find compatible graphics hardware." I assume, from this, that this driver won't work with the Quadro 4000. Do you  know if this is correct? I'd rather not have to buy another graphics card. :-(

Is there another driver that works with 2018.12 that is compatible with Quadro 4000 and Win 10?

Thanks! Happy New Year!

nVidia dropped support for the 4000 (and other Fermi cards) in the release 378 drivers. If MC wants 353.82 though, you have to use that. Make sure you downloaded the right one -- https://www.nvidia.com/download/driverResults.aspx/88808/en-us

I ran it on my system and it passed the system check phase (I have a Quadro 6000 which is also an old Fermi architecture card) but didn't go through with the install.

This worked like a charm. Looks like I downloaded the wrong driver from Nvidia. It was described to be for Win 10, but upon further review, it was for Win 7 & 8. Thanks for you help! Much appreciated! Have a great New Year. :-)

Great, glad you're up and running.

I'm glad you got it working. I had some similar problems with Dell's drivers on a K4000M (in an M6600 laptop) also. It either said my computer or OS was not compatible and even if I tried installing the chipset and intel drivers first also, it still had errors. I found that installing the regular (not DCH) Nvidia drivers worked at first but then after restart, the framerate halved and the Microsoft Basic Display Adapter turned into the primary driver being used (2 in the device manager). To fix the problem, I installed Windows 10 64 bit (instead of Windows 7 which didn't allow me to replace the Basic Display Adapter), installed Nvidia Quadro driver 320.86 (it had to be around this version, not the one in Program Files which is newer), replaced the Basic Display/Intel Adapter with the inf file (In C:/NVIDIA/DisplayDriver/320.86/Win8_WinVista_Win7_64/International/Display.Driver/nv_diswi.inf) in Device Manager, disabled driver signature enforcement in advanced startup (this is what allowed the framerate to increase and use the k4000m successfully), deleted the 2nd K4000M in Device Manager, and finally installed the standard (not dch) Nvidia driver again afterwards. It works great now but when switching to the HDMI port or changing the resolution, it changes to the Basic Display Adapter and doesn't work that well (but fortunately I don't need to use the HDMI port or change the resolution so I'm very satisfied). With the K4000m, I'm getting a 70 to 120 FPS framerate on Heaven Benchmark (on 1024x768) and with that basic display adapter, I was getting about 20 to 30 FPS.