Latest post Sun, Jun 16 2019 4:45 AM by Martin Fox. 7 replies.
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  • Thu, May 31 2018 6:39 AM

    • Martin Fox
    • Top 500 Contributor
    • Joined on Fri, Mar 14 2014
    • Sydney Australia
    • Posts 281
    • Points 2,990

    Background services not working

    I’m not able to use background services 

    the dialogue in my browser explains “local host not found”. 

    The console in the mediacomposer has the same error “local host not found” and my app manager can’t phone home, (if I use the hotspot on my mobile it can phone home).

    I’ve done a separate install of the OS (10.13.3) on a different partition of the system, drive and a fresh install of mediacomposer, and background services work fine.

    So back on the main partition of the system drive, I have tried the following;

    Complete uninstall and reinstall of mediacomposer 

    Completely reinstalled the OS 

    Still have the same probulem with background services!

    I think I have inherited a problem from migrating from my previous Mac.

    So what is my next step?

    Your thoughts much appreciated.

     

    M


    iMac Retina27 late 2017 4.5Gz i7 40GB AMD 8GB with Sata Raid OS 10.13.4 MC 2018.3 BMD mini monitor with Eizo monitor [view my complete system specs]
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  • Thu, May 31 2018 7:01 AM In reply to

    Re: Background services not working

    Have you checked all permissions are Read and Write especially the folders used by Avid?
    Run a repair permissions?
    Tried a new or different user?

  • Thu, May 31 2018 11:12 PM In reply to

    • Martin Fox
    • Top 500 Contributor
    • Joined on Fri, Mar 14 2014
    • Sydney Australia
    • Posts 281
    • Points 2,990

    Re: Background services not working

    Thanks I will Try and report back

    iMac Retina27 late 2017 4.5Gz i7 40GB AMD 8GB with Sata Raid OS 10.13.4 MC 2018.3 BMD mini monitor with Eizo monitor [view my complete system specs]
  • Thu, Aug 30 2018 1:51 AM In reply to

    • Martin Fox
    • Top 500 Contributor
    • Joined on Fri, Mar 14 2014
    • Sydney Australia
    • Posts 281
    • Points 2,990

    Re: Background services not working

    Thanks for the suggestions which I tried but the problem has remained til now.

    I’ve had a breakthrough with background services, and they are now working.

    Beforehand when selecting the background queue from the menu bar services my browser would always report “local host not found”. 

    So I fixed the local host issue using terminal commands supplied by Apple support, and now background services will start. I can’t get background transcoding to work YET , Edit, got it working- through a process of stumbling through. In the activity monitor I quit java (I had installed it to run an old version of photoshop), I noticed the background service stopped working and could not find “local host”. I restarted, background services would run again. I launched media composer and did a background render, it worked! Then I tried a background transcode, it WORKED!

    Anybody know what is going on here?

    Also worth a note is that my application manager would fail to sign in on launch. That is now fixed with the “local host” fix

    iMac Retina27 late 2017 4.5Gz i7 40GB AMD 8GB with Sata Raid OS 10.13.4 MC 2018.3 BMD mini monitor with Eizo monitor [view my complete system specs]
  • Sun, Jun 2 2019 11:23 AM In reply to

    Re: Background services not working

    Please what commands did you write in the terminal?

     

  • Sun, Jun 2 2019 11:25 PM In reply to

    • Martin Fox
    • Top 500 Contributor
    • Joined on Fri, Mar 14 2014
    • Sydney Australia
    • Posts 281
    • Points 2,990

    Re: Background services not working

    Unfortunately I can’t remember, I was guided by apple telephone support to fix the “ local host not found” problem, which was not a avid but a a Mac OS problem.

    if you find out ,please report back .

    iMac Retina27 late 2017 4.5Gz i7 40GB AMD 8GB with Sata Raid OS 10.13.4 MC 2018.3 BMD mini monitor with Eizo monitor [view my complete system specs]
  • Wed, Jun 5 2019 1:41 PM In reply to

    • ericswanson
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Texas
    • Posts 58
    • Points 780

    Re: Background services not working

    If you open a new terminal window and type:

    history

    that may show you what you typed.

    (I can't remember if history is turned on by default or if I turned it on manually on my machine...)

    Eric

    Editing on an iMac Pro [view my complete system specs]
  • Sun, Jun 16 2019 4:45 AM In reply to

    • Martin Fox
    • Top 500 Contributor
    • Joined on Fri, Mar 14 2014
    • Sydney Australia
    • Posts 281
    • Points 2,990

    Re: Background services not working

    I tried history and it just gave me that days history, any suggestions?

    Background services has stopped working again!, and I can’t get it going!

    what alerted me to the above solution was seeing “ local host not found” in the meadiacomposer console on launch,

    thats what  made me ring apple support.

    iMac Retina27 late 2017 4.5Gz i7 40GB AMD 8GB with Sata Raid OS 10.13.4 MC 2018.3 BMD mini monitor with Eizo monitor [view my complete system specs]
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