Brian
I will do some digging into the cases done before... Not to be repetative but.... Can you send me a crash log the NEXT time it happens and your EXACT system config including any I/O attached.
Thanks and sorry this was not resolved prior
Marianna
marianna.montague@avid.com
I am seeing crash-on-exit every day, on High Sierra as well as on Mojave, from MC 2018.5 to 2018.12.1, all on a 2017 MacBook Pro. I think I've seen it before too, but I'm not sure. Since the "crash" obviously always happens after saving any open bins, I don't pay to much attention to it. No work ever lost. But one observation for the digging: In my case it only happens if a monitor is connected. If it's the MacBook only, then the application quits properly.
Cutyes: I am seeing crash-on-exit every day, on High Sierra as well as on Mojave, from MC 2018.5 to 2018.12.1, all on a 2017 MacBook Pro. I think I've seen it before too, but I'm not sure. Since the "crash" obviously always happens after saving any open bins, I don't pay to much attention to it. No work ever lost. But one observation for the digging: In my case it only happens if a monitor is connected. If it's the MacBook only, then the application quits properly.
Can you send me your complete system specifications including any i/o devices attached and your system ID as I would like to get you added and a case created so we can get to the bottom of this. also include this post.
Multiple systems all crashign on exit.
Yet another epic fail on Avids part, its one thing after another. Then again it always is one thign after another.
Can you guys just make it work as its supposed to please
mrtrees: Multiple systems all crashign on exit. Yet another epic fail on Avids part, its one thing after another. Then again it always is one thign after another. Can you guys just make it work as its supposed to please
System spec's please including 3rd party hardware?????
10.14.2
mc 2018.12.x
aja t tap with driver 15
That is a bug and is MC AND AJA related. Both engineering teams are working on it.
MCCET-2792
Works ok on MC 2018.8
I had the AJA, crashing on exit bug on 2018.5 and most recently 2018.12 but for some reason 2018.11 didn't crash on exit with AJA hardware connected.
Staying on 2018.11 until next update hopefully fixes this.
I've noticed that AJA have a new version 15.1 (March 2019) software that solves crashing on exit with AJA hardware attached. Some of you on 2018.12 may like to try it.
Upgraded MC and AJA to latest version, but still get crash on exit.Patrick
Patrick et al
Still an issue and AJA and Avid are working on it.....
Hey all.
Still crashing on exit on 2018.12.2 also the scrub issue is back....
Hi Marianna,
I know this is the Mac forum but I didn't find a similar one on the PC side and I have a very similar problem, but we have Blackmagic IO (Mini monitor in a Z420 and Decklink 4k Extreme in another). MC is not crashing but freezing on exit with an empty MC screen in about 50% of the time (the other 50% it exits normally). These are 2018.12.2-3 versions but we had the issue since 7.0 so I was not surprised - actually 7.0 seemed to exit but the process remained active so it couldn't be restarted until it was shut down from Task Manager - and it also happened in about half of the cases).
Everything is saved every time so no harm is done.
I just wanted to add this if its being investigated.
Hi Ferenc,
Same problem here with some of my sets (win) do you have any update regarding this issue?
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