Latest post Mon, Apr 16 2018 7:13 AM by luca.mg. 4 replies.
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  • Fri, Apr 13 2018 6:10 PM

    • erik1185
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    AAF Export Crash - Media Composer 2018.4

    Trying to export an AAF file from MC 2018.4 and everytime it completes, the application crashes. The exported files are all there in the aaf folder on my hard drive, but the aaf says "zero bytes" for the file size (not sure if this is supposed to be zero since it's a metadata file). Tried exporting with aaf protocol off and still get the crash. Here are my selected settings - 

     

    Include inactive audio tracks

    AAF edit protocol

    Include audio tracks in sequence - all tracks

    Consolidate media

    Handle length - 300 frames

    Include rendered audio effects

    Render all audio effects

    Convert sample rate - 48kHz

    Convert bit depth - 24bit

    Convert file format - AIFF-C

    Audio: folder - use same folder as AAF file

     

    Thanks for any help.

    Late 2013 MacBook Pro, 2.4 GHz Intel Core i5, 8 GB RAM, Intel Iris 1536 MB Graphics [view my complete system specs]
  • Sat, Apr 14 2018 5:11 PM In reply to

    • erik1185
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    Re: AAF Export Crash - Media Composer 2018.4

    Update: FIXED!

     

    The problem was Media Composer was crashing when it tried rendering an audio dissolve. I rendered it before I exported the AAF and the export completed without issue. This sounds like it's definitely a bug in one of the newer versions of MC. Can someone from Avid open up a Case Report? Thanks.

    Late 2013 MacBook Pro, 2.4 GHz Intel Core i5, 8 GB RAM, Intel Iris 1536 MB Graphics [view my complete system specs]
  • Sat, Apr 14 2018 9:37 PM In reply to

    Re: AAF Export Crash - Media Composer 2018.4

    Glad you got this sorted.    Before escalating as a bug can you confirm that this export template is one you have used without issues in previous versions of MC (with similarly complex timelines)?

    erik1185:

    Include rendered audio effects

    Render all audio effects

    Did you tried the AAF output with either or both of these options unchecked?  I do not have either checked for any AAF output templates here. That set me wondering if rendering an effect looking for 300 frame handles could have been the cause of this crash. 

    Thanks

  • Sun, Apr 15 2018 9:55 PM In reply to

    • erik1185
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    Re: AAF Export Crash - Media Composer 2018.4

    Not sure if I had this issue before. Last time I exported an AAF was in September with the latest version of MC at that point. However, I may have rendered all audio effects for that export before making the AAF. I did not try exporting with either or both of the audio effect options unchecked this time.

    Late 2013 MacBook Pro, 2.4 GHz Intel Core i5, 8 GB RAM, Intel Iris 1536 MB Graphics [view my complete system specs]
  • Mon, Apr 16 2018 7:13 AM In reply to

    • luca.mg
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    Re: AAF Export Crash - Media Composer 2018.4

    Not seen this on any recent flavour of MC, on the PC though; not rendering audio fx/dissolves before or during export here.

    Symphony 21.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

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