Latest post Fri, Jul 14 2017 5:27 AM by luca.mg. 8 replies.
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  • Wed, Jul 12 2017 6:25 PM

    • jdrouette
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Montréal, Canada
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    Disappearing pan adjustment knobs

    In the last few versions of MC 8.8 (currently on 8.8.5 with Windows 7), I've had the Audio Mixer's pan adjustment knobs disappear apparently on a random, intermittent basis.

    I've tried restarting, creating a new user setting, and deleting the project settings and MC State files.

    If I import the sequence into another project, the knobs reappear.

    Has anyone encountered this before?


    Avid Media Composer 2022.7 Symphony option, Blackmagic Design UltraStudio 4K Mini (Desktop Video Application 12.4), macOS 13.1, Macbook Pro 14" (2021... [view my complete system specs]
  • Wed, Jul 12 2017 8:53 PM In reply to

    • touviere7
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    • Joined on Mon, Mar 15 2010
    • los angeles
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    Re: Disappearing pan adjustment knobs

    it happened to me briefly a couple of times last week.

    truly don't remember how i got them back :-(

    symphony 2020.12 - win 10 pro64 v.21H2 - nVidia gtx1080 OC (472.47 studio) - intel i7 6800k @4.2ghz water cooled by corsair H100i V2 - MSI X99A - 112GB... [view my complete system specs]

    the time you enjoy wasting is NOT wasted time...

  • Wed, Jul 12 2017 10:26 PM In reply to

    Re: Disappearing pan adjustment knobs

    Use the White arrow head to the left of the tracks as per attached image.


  • Thu, Jul 13 2017 12:15 AM In reply to

    • jdrouette
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Montréal, Canada
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    Re: Disappearing pan adjustment knobs

    Hi Andrew,

    The disclosure triangles are open. Please refer to my screenshot.

    jd

    Avid Media Composer 2022.7 Symphony option, Blackmagic Design UltraStudio 4K Mini (Desktop Video Application 12.4), macOS 13.1, Macbook Pro 14" (2021... [view my complete system specs]
  • Thu, Jul 13 2017 12:50 AM In reply to

    Re: Disappearing pan adjustment knobs

    jdrouette:
    The disclosure triangles are open
    Ok then I have no idea sorry.

    Tested here today with projects originally created in MC 6, MC 7 and MC 8.8.4 as well as  existing and new MC 8.8.5 projects projects created on MC 8.8.5 and they all turn on and off flawlessly with the triangle.  As this is the PC forum I ran my tests on a machine with W7 64 Pro SP1.  Looking at your spec's now I see you showing as a Mac machine running 10.12.5.  I do not run any Macs on OS versions later than 10.10.5 so cannot help. I also see touviere7 is on W10 so could look at it on the OS later in the week.

  • Thu, Jul 13 2017 4:38 AM In reply to

    • jdrouette
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Montréal, Canada
    • Posts 473
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    Re: Disappearing pan adjustment knobs

    Thank you for looking into this. It's not a consistent problem and I've only seen it happen two or three times on this Windows system in the past couple of months.

    The specs listed in my profile are for a different Mac station on which I have not experienced the problem;  So far it has only happened in Windows 7.

    Could be a corrupt project file, since importing the bins into a new project seems to fix it.

    I'll keep an eye out in case it happens again.

    Avid Media Composer 2022.7 Symphony option, Blackmagic Design UltraStudio 4K Mini (Desktop Video Application 12.4), macOS 13.1, Macbook Pro 14" (2021... [view my complete system specs]
  • Thu, Jul 13 2017 2:18 PM In reply to

    • DSMaMa
    • Not Ranked
    • Joined on Fri, Jun 29 2012
    • Posts 64
    • Points 765

    Re: Disappearing pan adjustment knobs

    jdrouette:

    In the last few versions of MC 8.8 (currently on 8.8.5 with Windows 7), I've had the Audio Mixer's pan adjustment knobs disappear apparently on a random, intermittent basis.

    I've tried restarting, creating a new user setting, and deleting the project settings and MC State files.

    If I import the sequence into another project, the knobs reappear.

    Has anyone encountered this before?

     

    I've encountered this before. It's an Avid User issue. Go to the following path:

     

    C:\Users\Public\Documents\Avid Media Composer

     

    And then rename Avid Users folder. It will rebuild when you open MC.

     

  • Thu, Jul 13 2017 4:04 PM In reply to

    • jdrouette
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Montréal, Canada
    • Posts 473
    • Points 6,240

    Re: Disappearing pan adjustment knobs

    Thank you. I'll try that if/when the issue pops up again.

     

    Avid Media Composer 2022.7 Symphony option, Blackmagic Design UltraStudio 4K Mini (Desktop Video Application 12.4), macOS 13.1, Macbook Pro 14" (2021... [view my complete system specs]
  • Fri, Jul 14 2017 5:27 AM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 5,950
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    Re: Disappearing pan adjustment knobs

    I've seen that too, on MC 8.x, knobs came back by creating a new user and a new project with the very same name of the offending one and moving the bins from the original project to the new one; perhaps just deleting the project settings would have been enough. Don't know what caused the "glitch", and if it was solved by the new user or the new project, but I needed to deliver, and had no time to investigate any further.

    Symphony 21.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

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