Latest post Sat, May 20 2006 9:27 PM by hbrock. 1 replies.
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  • Sat, May 20 2006 5:49 PM

    Help, capture error 5000, tape inserted was non drop frame a drop frame tape must be..

    A few weeks ago I went and cleaned out my computer deleting a bunch of stuff, probably moved some folders around but never touched any omfi folders. I have one other internal hard drive other then the one my os is running on.

    when i try and capture i get an error 5000 saying incorrect address for this file / folder.

    and when i click on TC to capture time code i get an error stating insert a drop frame tape, the tc is the least of my worries i dont absolutely need it, i just can't seem to get past the capture 5000 error.

    did some searches on this didn't really find a solution, one post i read suggested to uninstall avid and reinstall it, however when i upgrade it to 4.8.1 i think i might have deleted the install file :( because i can't find it. so i dont want to go and reinstall 4.8 in case i lose anything and i can't afford to do that

    any help would be appreciated!


  • Sat, May 20 2006 9:27 PM In reply to

    • hbrock
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Bainbridge Island, WA
    • Posts 5,569
    • Points 64,855
    • Moderator: Avid Xpress Pro Mac
      Moderator: MCA Mac
      Moderator: Media Composer Getting Started

    Re: Help, capture error 5000, tape inserted was non drop frame a drop frame tape must be..

    Some things to know:

    In regards to the drop vs. non-drop, play the tape before opening the capture tool or toggle the TC button in the Capture window. DV defaults to drop-frame and the Avid needs to be able to read the tape to determine whether it's non-drop. That one's been covered about 999 times already in this forum.

    The OMFI MediaFiles folders must be at the Root (topmost) level of your hard disk(s). If they're inside another folder they won't be found. Also, any illegal characters in the file path can cause havoc. On the Mac the only thing you need to avoid is a colon, in Windowz it might be anything other than a number or a letter.

    If you moved the Avid application out of the Applications folder after the install or launch from a Alias that you created and then dropped into the dock things may not be "found" properly. Best bet is to keep the Avid Xpress Pro folder with all of the supporting files where it gets installed by default.

    Finally, check the permissions for the Xpress Pro and OMFI folders to ensure that you have read/write privileges. Repair permissions in the Disk Utility once you get everything where it belongs.

    And don't forget to floss.
    MacPro, MacBook Pro and a Cube (masquerading as a kleenex dispenser). [view my complete system specs]

    Must think of something clever to go here...

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