Latest post Thu, Jul 28 2016 8:38 PM by Marianna. 5 replies.
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  • Mon, Jun 27 2016 7:42 AM

    • kurppaK
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    • Joined on Sun, Aug 4 2013
    • Posts 14
    • Points 230

    Persistent P2 import problems

    Hey,

     

    I'm having a strange problem with P2-import that started with MC 8.5.2.

    When using legacy import, you'll get the previous P2-cards clips into your bin with the new import.

    Just to clarify:

    Stick a P2-card (A) into the slot 1

    import clips to bin

    take the card (A) out and put a new one in (B), slot 1

    import into a new bin

    now you have clips from cards A and B in your bin.

     

    We have four HP Z820 workstations with avid specifications that's doing this.

    Upgraded from 8.4.2 to MC 8.5.2 when the problems started.

    Two of those P2-card readers are behind USB extenders and two are plugged directly into the computers but all have the same problems.

    Card reader model: AJ-PCD35, P2 driver 2.27 and AMA plugin 4.5.

     

    No help from panasonic since they have not encountered similar problems (to their knowledge)

     

    Any thoughts are greatly appreciated,

     

    somekind of cache residue?

    AMA plugin problem?

     

    tried all kinds of re-install methods without any success.

    Filed under: ,
  • Mon, Jun 27 2016 4:45 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
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    Re: Persistent P2 import problems

    Hello kurppaK,

      The same happens on a new profile settings?

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.15.7 Intel UHD 630. [view my complete system specs]
  • Wed, Jun 29 2016 4:50 AM In reply to

    • kurppaK
    • Not Ranked
    • Joined on Sun, Aug 4 2013
    • Posts 14
    • Points 230

    Re: Persistent P2 import problems

    Hey Ralph and thx for the reply,

     

    the answer is yes. The same thing happens with all profiles.

    I'm yet to verify if the same problem exists in standalone since all of those workstations are in interplay.

    We had a strange thing few days ago.

    Workstation number 4:

    Import P2 card (A). Get clips into bin plus the clips from workstation number 2 that earlier imported a card (B).

     

    Yesterday, while importing, the process did not bring the previous card's clips into bin but the clips from a card before that...

     

    This is what I'm starting to hear in my head: "Welcome to the twilight zone"

  • Thu, Jun 30 2016 9:06 PM In reply to

    Re: Persistent P2 import problems

    kurppaK:
    "Welcome to the twilight zone"
    If on a current support contract MC 8.6 released today has this in the What's New

    "Support for Panasonic AVC-LongG Format:
    This release of the Avid editing application supports the Panasonic AVC-LongG format.

    You must have the latest Panasonic Plugin installed to Link to AVC-LongG. see http://www.avid.com/plugins/ama-plugins"  

    Maybe it will help you on the other side.

  • Fri, Jul 1 2016 9:20 AM In reply to

    • kurppaK
    • Not Ranked
    • Joined on Sun, Aug 4 2013
    • Posts 14
    • Points 230

    Re: Persistent P2 import problems

    thanks for the reply,

     

    we had a guy from avid Finland on the site and he concluded this to be a bug in avid 8.5.2.

    For some reason avid does not delete the folder that's created when importing and that's the reason why we get old import with the new one.

     

    Now I'm ready to come back to this side of the universe :)

  • Thu, Jul 28 2016 8:38 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: Persistent P2 import problems

    Kurppak

    Yes that was  bug....  fixed in 8.5.3 and higher 

    Marianna

    Sr. Director | Customer Experience [view my complete system specs]
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